Shipping
- We ship to Italy and all European Union countries.
- Orders are processed within 1-3 business days. Delivery usually takes 7-12 business days.
- Shipping is €4.90 in Italy, free on orders over €39. To the rest of the EU it is €7.90, free on orders over €49.
- As soon as your order ships, you'll get an email with your tracking number.
Returns
- Not happy? You have 30 days from delivery to return your order, no questions asked.
- Email us at wuffo.paws@gmail.com with your order number and we'll explain how to send it back.
- We refund you within 14 days of your return request, using the same payment method. We may wait until we receive the item before refunding.
- Return shipping costs are paid by the customer, unless the item is faulty or we made a mistake.
Warranty
- All products come with the 2-year legal guarantee of conformity. If something arrives faulty or damaged, write to us: we'll replace it or refund you.
Questions? Write to wuffo.paws@gmail.com. A real person always answers.